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[英伦广角] 【整理】Issue 109 西斯罗到底怎么了

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[英伦广角] 【整理】Issue 109 西斯罗到底怎么了

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Heathrow 'an embarrassment'


Heathrow service levels are a "national embarrassment", says international aviation chief Giovanni Bisignani



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【整理】Issue 109--jeanneleaf

 

Service levels at Heathrow airport are a national embarrassment according to the international aviation chief Giovanni Bisignani. He said that UK regulators should never have allowed the airport to increase charges by a massive 86 percent over the next five years, saying that only happens in monopoly land. Airport authorities insisted the money was needed for modernization, and said £4 billion would be reinvested. But it is more bad news for Heathrow bosses, so soon after the Terminal 5 fiascos, Katie Razzall now reports.

 

Heathrow debating isn't exactly new. The airport and its owners BAA were under fire long before the fiasco that marked the opening of Terminal 5 after that, opposition to a third runway and the criticism is loud and fierce.

 

The goal is to raise the bar on safety.

 

Today, the head of the International Air Transport Association added his voice. At the IATA AGM in Istanbul, Mr. Bisignani dubbed Service levels at London's Heathrow airport a national embarrassment. The heavily indebted British Airport's Authority owns 7 UK airports including Heathrow. And that's the issue, says the head of the parliamentary committee that has recommended BAA be broken up.

 

There is a very real problem with Heathrow. And the major problem appears to be the monopoly ownership of BAA. Now controlling around 90% of flights in the Southeast, there have been many complaints from the airlines and from passengers alike.

 

So is Heathrow all that bad? A rating's website by travelers gives it an average 2.5 out of 5 for everything from punctuality and reserve through layout all the way to the lavatory facilities. Worst scores include Miami international with 2.3 out of 5 and Paris Charles de Gaulle. But above Heathrow, Nairobi's Kenyatta International, Athens, Bogota, New York's JFK, Rome's Fiumicino, Berlin's Tegel, Madrid's Barajas and even Chávez International in Lima amongst many others. Mr. Bisignani today also set his sights on Britain's Civil Aviation Authority, giving it the worst regulator award. His deed based on the CAA's decision to increase the charges airlines pay to use Heathrow over the next five years by 86 percent when service as he says is so poor. A decision that CAA today defended as necessary to pay for modernizations that will benefit passengers. He also represents almost all the world's major airlines. British carriers have been laying into BAA and the CAA for some time. Hardly surprising then the Virgin Atlantic for one were in agreement.

 

It's probably the last nail in the coffin for the regulatory system we have in this country. It is not the right system. It doesn't act in the consumers' interests. It certainly doesn't act in the airlines' interests. And as far as Heathrow is concerned, it doesn't make BAA any better, it doesn't improve standard of service.

 

With rising oil prices already adding to costs, the airlines say they will pass higher airport charges onto passengers. The government is reviewing airport regulation to ensure travelers aren't being overcharged. Today, BAA told Channel 4 News: BAA is committed to improving services for passengers. Over the next five years BAA will be investing over 4 billion pounds to improve and transform Heathrow's facilities. The vast majority of this will be spent on improving existing terminals and that will mean faster check-in, improved security, better baggage connections, and superior terminal facilities.

 

It may be immaterial, the Competition Commission is investigating the authority. In its interim report in April it said BAA's airport ownership is anti-competitive and it has the power to force a sell-off. Katie Razzall reported...

[ 本帖最后由 jeanneleaf 于 2008-6-12 12:47 编辑 ]

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Service levels at Heathrow airport are a national embarrassment according to the international aviation chief Giovanni Bisignani. He said that UK regulators should never have allowed the airport to increase charges by a massive 86 percent over the next five years, saying that only happens in monopoly land. Airport authorities insisted the money was needed for modernization, and said £4 billion would be reinvested. But it is more bad news for Heathrow bosses, so soon after the Terminal 5 fiascos, Katie Razzall now reports. Heathrow debating isn’t exactly new, the airport and its owners BAA were under fire long before the fiasco that mark the opening of terminal 5 and to that opposition to a third runway and the criticism is loud and fierce. The goal is to raise the bottle safety. Today, the head of the international air transport association added his voice. At the IATA AGM in Istanbul, Mr. Bisignani dubs Service levels at London Heathrow airport are a national embarrassment. The heavily indebted British airport authority owns 7 airports including Heathrow. And that the issue sets ahead of the parliamentary committee that has recommended BAA be broke up.

 

There is a very real problem with Heathrow, and the major problem appears to be the monopoly ownership of BAA. Now control thick around 90% flights in the Southeast. There have been many complaints from airlines, from passengers are like.

 

So is Heathrow that bad? A rating’s website by travelers gives it average 2.5 out of 5 for everything from punctuality and reserve through layout all the way to the lavatory facilities. Worst scores include Miami international with 2.3 out of 5 and Paris Charles de Gaulle. But above Heathrow, Nairobi’s Kenyatta International, Athens, Bogota, New York JFK, Rome’s Fiumicino, Berlin’s Tegel, Madrid Barajas and even Chávez International in Lima amongst many others. Mr. Bisignani today also set his sights on Britain civil aviation authority, giving it the worst regulatory award. His dick based on the CAA’s decision to increase the charges airlines pay to Heathrow over the next few years by 86 percent when services he says so poor.  A decision that CAA today defended as necessary to pay for modernization that will benefit passengers. He also represent almost all the world’s major airlines. British carriers have been laying into BAA and the CAA for some time. Hardly surprising then the Virgin Atlantic for one were any agreement. It probably the last nail in the coffin for the regular true system we have in this country. It is not the right system. It doesn’t act in a consumer’s interests. It certainly did not act in an airline interests. As far as Heathrow is concern, it doesn’t make BAA any better, it doesn’t improve the standard of service. With rising oil prices already adding to costs, the airlines say they will pass higher airport charge onto passengers. The government is reviewing airport regulation to ensure travelers aren’t being overcharged. Today, BAA told Channel 4 News: BAA is committed to improving services for passengers. Over the next five years BAA will be investing over 4 billion pounds to improve and transform Heathrow’s facilities. The vast majority of this will be spent on improving existing terminals and that will mean faster check-in, improved security, better baggage connections, and superior terminal facilities.

 

It may be a material, the competition commission is investigation the authority. In its interim report in April it said BAA’s airport ownership is anti-competitive and it has the power to force a sell-off. Katie Razzall reports in …                     

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Service levels at Heathrow airport are a national embarrassment according to the international aviation chief Giovanni Bisignani. He said that UK regulators should never have allowed the airport to increase charges by a massive 86 percent over the next five years, saying that only happens in monopoly land. Airport authorities insisted the money was needed for modernization, and said £4 billion would be reinvested. But it is more bad news for Heathrow bosses, so soon after the Terminal 5 fiascos, Katie Razzall now reports. Heathrow debating isn’t exactly new, the airport and its owners BAA were under fire long before the fiasco that mark the opening of terminal 5 and to that opposition to a third runway and the criticism is loud and fierce.

 

The goal is to raise the bottle safety.

 

Today, the head of the international air transport association added his voice. At the IATA AGM in Istanbul, Mr. Bisignani dubs Service levels at London Heathrow airport are a national embarrassment. The heavily indebted British airport authority owns 7 UK airports including Heathrow. And that the issue sets ahead of the parliamentary committee that has recommended BAA be broke up.

 

There is a very real problem with Heathrow, and the major problem appears to be the monopoly ownership of BAA. Now controlling around 90% flights in the Southeast. There have been many complaints from airlines, from passengers and like.

 

So is Heathrow that bad? A rating’s website by travelers gives it average 2.5 out of 5 for everything from punctuality and reserve through layout all the way to the lavatory facilities. Worst scores include Miami international with 2.3 out of 5 and Paris Charles de Gaulle. But above Heathrow, Nairobi’s Kenyatta International, Athens, Bogota, New York JFK, Rome’s Fiumicino, Berlin’s Tegel, Madrid Barajas and even Chávez International in Lima amongst many others. Mr. Bisignani today also set his sights on Britain civil aviation authority, giving it the worst regulatory award. His dick based on the CAA’s decision to increase the charges airlines pay to use Heathrow over the next few years by 86 percent when services he says so poor. A decision that CAA today defended as necessary to pay for modernization that will benefit passengers. He also represents almost all the world’s major airlines. British carriers have been laying into BAA and the CAA for some time. Hardly surprising then the Virgin Atlantic for one were in agreement.

 

It's probably the last nail in the coffin for the regular true system we have in this country. It is not the right system. It doesn’t act in a consumer’s interests. It certainly did not act in an airline interests. As far as Heathrow is concerned, it doesn’t make BAA any better, it doesn’t improve the standard of service.

 

With rising oil prices already adding to costs, the airlines say they will pass higher airport charge onto passengers. The government is reviewing airport regulation to ensure travelers aren’t being overcharged. Today, BAA told Channel 4 News: BAA is committed to improving services for passengers. Over the next five years BAA will be investing over 4 billion pounds to improve and transform Heathrow’s facilities. The vast majority of this will be spent on improving existing terminals and that will mean faster check-in, improved security, better baggage connections, and superior terminal facilities.

 

It may be a material, the competition commission is investigating the authority. In its interim report in April it said BAA’s airport ownership is anti-competitive and it has the power to force a sell-off. Katie Razzall reports in …

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on 溺水猪

Service levels at Heathrow airport are a national embarrassment according to the international aviation chief Giovanni Bisignani. He said that UK regulator/s/ should never /have/ allow/ed/ the airport to increase charges by a massive 86 percent over the next five years, saying that only happens in monopoly land. Airport authorities insisted the money was needed for modernization, and said £4 billion would be reinvested. But it is more bad news for Heathrow bosses, so soon after the Terminal 5 fiascos, Katie Razzall now reports. Heathrow debating isn’t exactly new, the airport and the owners BAA were under fire long before the fiasco that mark the opening of terminal 5 and to that opposition to a third runway and the criticism is loud and fierce.

 

The goal is to raise the bottle safety.

 

Today, the head of the international air transport association added his voice. At the IATA AGM in Istanbul, Mr. Bisignani dubs Service levels at London Heathrow airport /are/ a national embarrassment. The heavily indebted British airport authority owns 7 UK airports including Heathrow. And that the issues were the head of the parliamentary committee that has recommended BAA be broken up.

 

There is a very real problem with Heathrow, and the major problem appears to be the monopoly ownership of BAA. Now controlling around 90% flights in the Southeast. There have been many complaints from the airlines, from passengers and like.

 

So is Heathrow that bad? A rating’s website by travelers gives it an average 2.5 out of 5 for everything from punctuality and reserve through layout all the way to the lavatory facilities. Worst scores include Miami international with 2.3 out of 5 and Paris Charles de Gaulle. But above Heathrow, Nairobi’s Kenyatta International, Athens, Bogota, New York JFK, Rome’s Fiumicino, Berlin’s Tegel, Madrid Barajas and even Chávez International in Lima amongst many others. Mr. Bisignani today also set his sights on Britain civil aviation authority, giving it the worst regulatory award. His dick based on the CAA’s decision to increase the charges airlines pay to use Heathrow over the next few years by 86 percent when services he says so poor. A decision that CAA today defended as necessary to pay for modernization that will benefit passengers. He also represents almost all the world’s major airlines. British carriers have been laying into BAA and the CAA for some time. Hardly surprising then the Virgin Atlantic for one will in agreement.

 

It's probably the last nail in the coffin for the regular true system we have in this country. It is not the right system. It doesn’t act in consumers’ interests. It certainly did not act in an airline`s interests. And as far as Heathrow is concerned, it doesn’t make BAA any better, it doesn’t improve the standard of service.

 

With rising oil prices already adding to costs, the airlines say they will pass higher airport charge onto passengers. The government is reviewing airport regulation to ensure travelers aren’t being overcharged. Today, BAA told Channel 4 News: BAA is committed to improving services for passengers. Over the next five years BAA will be investing over 4 billion pounds to improve and transform Heathrow’s facilities. The vast majority of this will be spent on improving existing terminals and that will mean faster check-in, improved security, better baggage connections, and superior terminal facilities.

 

It may be a material, the competition commission is investigating the authority. In its interim report in April it said BAA’s airport ownership is anti-competitive and it has the power to force a sell-off. Katie Razzall reports…

 

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on sylvia_qian

Service levels at Heathrow airport are a national embarrassment according to the international aviation chief Giovanni Bisignani. He said that UK regulators should never have allowed the airport to increase charges by a massive 86 percent over the next five years, saying that only happens in monopoly land. Airport authorities insisted the money was needed for modernization, and said £4 billion would be reinvested. But it is more bad news for Heathrow bosses, so soon after the Terminal 5 fiascos, Katie Razzall now reports.

Heathrow debating isn’t exactly new, the airport and its owners BAA were under fire long before the fiasco that mark the opening of terminal 5 after that, opposition to a third runway and the criticism is loud and fierce.

 

The goal is to raise the bottle safety.

 

Today, the head of the International Air Transport Association added his voice. At the IATA AGM in Istanbul, Mr. Bisignani dubs Service levels at London’s Heathrow airport a national embarrassment. The heavily indebted British Airports Authority owns 7 UK airports including Heathrow. And that’s the issue/, says the head of the parliamentary committee that has recommended BAA be broken up.

 

There is a very real problem with Heathrow, and the major problem appears to be the monopoly ownership of BAA, now controlling around 90% flights in the Southeast. There have been many complaints from the airlines, from passengers alike.

 

So is Heathrow that bad? A ratings website by travelers gives it an average 2.5 out of 5 for everything from punctuality and reserve through layout all the way to the lavatory facilities. Worst scores include Miami international with 2.3 out of 5 and Paris Charles de Gaulle. But above Heathrow, Nairobi’s Kenyatta International, Athens, Bogota, New York JFK, Rome’s Fiumicino, Berlin’s Tegel, Madrid Barajas and even Chávez International in Lima amongst many others. Mr. Bisignani today also set his sights on Britain's Civil Aviation Authority, giving it the worst regulatory award. His dick based on the CAA’s decision to increase the charges airlines pay to use Heathrow over the next few years by 86 percent when services he says so poor. A decision that CAA today defended as necessary to pay for modernizations that will benefit passengers. He also represents almost all the world’s major airlines. British carriers have been laying into BAA and the CAA for some time. Hardly surprising then the Virgin Atlantic for one will in agreement.

 

It's probably the last nail in the coffin for the regular true system we have in this country. It is not the right system. It doesn’t act in the consumers’ interests. It certainly doesn’t act in the airlines’ interests. And as far as Heathrow is concerned, it doesn’t make BAA any better, it doesn’t improve / standard of service.

 

With rising oil prices already adding to costs, the airlines say they will pass higher airport charges onto passengers. The government is reviewing airport regulation to ensure travelers aren’t being overcharged. Today, BAA told Channel 4 News: BAA is committed to improving services for passengers. Over the next five years BAA will be investing over 4 billion pounds to improve and transform Heathrow’s facilities. The vast majority of this will be spent on improving existing terminals and that will mean faster check-in, improved security, better baggage connections, and superior terminal facilities.

 

It may be a material, the Competition Commission is investigating the authority. In its interim report in April it said BAA’s airport ownership is anti-competitive and it has the power to force a sell-off. Katie Razzall reports

 

[ 本帖最后由 jjmm 于 2008-6-3 17:42 编辑 ]

on jjmm

 

Service levels at Heathrow airport are a national embarrassment according to the international aviation chief Giovanni Bisignani. He said that UK regulators should never have allowed the airport to increase charges by a massive 86 percent over the next five years, saying that only happens in monopoly land. Airport authorities insisted the money was needed for modernization, and said £4 billion would be reinvested. But it is more bad news for Heathrow bosses, so soon after the Terminal 5 fiascos, Katie Razzall now reports.

 

Heathrow debating isn’t exactly new, the airport and its owners BAA were under fire long before the fiasco that marked the opening of terminal 5 after that, opposition to a third runway and the criticism is loud and fierce.

 

The goal is to raise the bar on safety.

 

Today, the head of the International Air Transport Association added his voice. At the IATA AGM in Istanbul, Mr. Bisignani dubbed Service levels at London’s Heathrow airport a national embarrassment. The heavily indebted British Airport's Authority owns 7 UK airports including Heathrow. And that’s the issue/, says the head of the parliamentary committee that has recommended BAA be broken up.

 

There is a very real problem with Heathrow, and the major problem appears to be the monopoly ownership of BAA, now controlling around 90% of flights in the Southeast. There have been many complaints from the airlines, and from passengers alike.

 

So is Heathrow all that bad? A ratings website by travelers gives it an average 2.5 out of 5 for everything from punctuality and reserve through layout all the way to the lavatory facilities. Worst scores include Miami international with 2.3 out of 5 and Paris Charles de Gaulle. But above Heathrow, Nairobi’s Kenyatta International, Athens, Bogota, New York's JFK, Rome’s Fiumicino, Berlin’s Tegel, Madrid's Barajas and even Chávez International in Lima amongst many others. Mr. Bisignani today also set his sights on Britain's Civil Aviation Authority, giving it the worst regulator award. His dig, based on the CAA’s decision to increase the charges airlines pay to use Heathrow over the next five years by 86 percent when service/ is, he says so poor, a decision that CAA today defended as necessary to pay for modernizations that will benefit passengers. He also represents almost all the world’s major airlines. British carriers have been laying into BAA and the CAA for some time. Hardly surprising then the Virgin Atlantic for one were in agreement.

 

It's probably the last nail in the coffin for the regulatory system we have in this country. It is not the right system. It doesn’t act in the consumers’ interests. It certainly doesn’t act in the airlines’ interests. And as far as Heathrow is concerned, it doesn’t make BAA any better, it doesn’t improve / standard of service.

 

With rising oil prices already adding to costs, the airlines say they will pass higher airport charges onto passengers. The government is reviewing airport regulation to ensure travelers aren’t being overcharged. Today, BAA told Channel 4 News: BAA is committed to improving services for passengers. Over the next five years BAA will be investing over 4 billion pounds to improve and transform Heathrow’s facilities. The vast majority of this will be spent on improving existing terminals and that will mean faster check-in, improved security, better baggage connections, and superior terminal facilities.

 

It may be immaterial, the Competition Commission is investigating the authority. In its interim report in April it said BAA’s airport ownership is anti-competitive and it has the power to force a sell-off. Katie Razzall reported...

hw

 

Service levels at Heathrow airport are a national embarrassment according to the international aviation chief Giovanni Bisignani. He said that UK regulators should never have allowed the airport to increase charges by a massive 86 percent over the next five years, saying that only happens in monopoly land.

Airport authorities insisted the money was needed for modernization, and said £4 billion would be reinvested.

 

But it is more bad news for Heathrow bosses, so soon after the Terminal 5 fiascos, Katie Razzall now reports. Heathrow debating isn’t exactly new, the airport and its owners BAA were under fire long before the fiasco that marked the opening of terminal 5 after that, opposition to a third runway and the criticism is loud and fierce. The goal is to raise the bar on safety.

 


Today, the head of the International Air Transport Association added his voice. At the IATA AGM in Istanbul, Mr. Bisignani dubbed Service levels at London’s Heathrow airport a national embarrassment. The heavily indebted British Airport's Authority owns 7 UK airports including Heathrow. And that’s the issue, says the head of the parliamentary committee that has recommended BAA be broken up.


There is a very real problem with Heathrow, and the major problem appears to be the monopoly ownership of BAA, now controlling around 90% of flights in the Southeast. There have been many complaints from the airlines, and from passengers alike.


So is Heathrow all that bad? A ratings website by travelers gives it an average 2.5 out of 5 for everything from punctuality and reserve through layout all the way to the lavatory facilities. Worst scores include Miami international with 2.3 out of 5 and Paris Charles de Gaulle. But above Heathrow, Nairobi’s Kenyatta International, Athens, Bogota, New York's JFK, Rome’s Fiumicino, Berlin’s Tegel, Madrid's Barajas and even Chávez International in Lima amongst many others.

 

 

 

Mr. Bisignani today also set his sights on Britain's Civil Aviation Authority, giving it the worst regulator award. His dig, based on the CAA’s decision to increase the charges airlines pay to use Heathrow over the next five years by 86 percent when service is, he says so poor, a decision that CAA today defended as necessary to pay for modernizations that will benefit passengers.


He also represents almost all the world’s major airlines. British carriers have been laying into BAA and the CAA for some time. Hardly surprising then the Virgin Atlantic for one were in agreement.

 

 

It's probably the last nail in the coffin for the regulatory system we have in this country. It is not the right system. It doesn’t act in the consumers’ interests. It certainly doesn’t act in the airlines’ interests. And as far as Heathrow is concerned, it doesn’t make BAA any better, it doesn’t improve  standard of service.

 

With rising oil prices already adding to costs, the airlines say they will pass higher airport charges onto passengers. The government is reviewing airport regulation to ensure travelers aren’t being overcharged. Today, BAA told Channel 4 News: BAA is committed to improving services for passengers. Over the next five years BAA will be investing over 4 billion pounds to improve and transform Heathrow’s facilities. The vast majority of this will be spent on improving existing terminals and that will mean faster check-in, improved security, better baggage connections, and superior terminal facilities.

 

It may be immaterial, the Competition Commission is investigating the authority. In its interim report in April it said BAA’s airport ownership is anti-competitive and it has the power to force a sell-off. Katie Razzall reported

 

实现无障碍英语沟通

homework

Service levels at Heathrow airport are a national embarrassment according to the international aviation chief Giovanni Bsygnani. He said that UK regulators should never have allowed the airport to increase charges by a massive 86 percent over the next five years saying that only happens in the monopoly land. Airport authorities insisted the money was needed for modernization and said £4 billion would be reinvested. But this is more bad news for Heathrow bosses, so soon after the Terminal 5 fiascos, Katie Razzall now reports.

 

Heathrow debating isn’t exactly new. The airport and its owners BAA were under fire long before the fiasco that marked the opening of terminal 5 after that opposition to a third runway and the criticism is loud and fierce.

 

The goal is to raise the bar on safety.

 

Today, the head of the International Air Transport Association added his voice. At the IATA AGM in Istanbul, Mr. Bsygnani dubbed Service levels at London’s Heathrow airport a national embarrassment. The heavily indebted British Airport's Authority owns seven UK airports including Heathrow. And that’s the issue says the head of the parliamentary committee that has recommended BAA be broken up.

 

There is a very real problem with Heathrow, and the major problem appears to be the monopoly ownership of BAA now controlling around 90% of flights in the Southeast. There have been many complaints from the airlines and from passengers alike.

 

So is Heathrow all that bad? A ratings website by travelers gives it an average 2.5 out of 5 for everything from punctuality and reserve through layout all the way to the lavatory facilities. Worst scores include Miami international with 2.3 out of 5 and Paris Charles de Gaulle. But above Heathrow, Nairobi’s Kenyatta International, Athens, Bogota, New York's JFK, Rome’s Fumicino, Berlin’s Tegel, Madrid's Barajas and even Chávez International in Lima amongst many others. Mr. Bysignani today also set his sights on Britain's Civil Aviation Authority, giving it the worst regulator award. His deed based on the CAA’s decision to increase the charges airlines pay to use Heathrow over the next five years by 86 percent when service he says is so poor, a decision that CAA today defended as necessary to pay for modernizations that would benefit passengers. He also represents almost all the world’s major airlines. British carriers have been laying into BAA and the CAA for some time. Hardly surprising then the Virgin Atlantic for one was in agreement.

 

It's probably the last nail in the coffin for the regulatory system we have in this country. It is not the right system. It doesn’t act in the consumers’ interests. It certainly doesn’t act in the airlines’ interests. And as far as Heathrow is concerned, it doesn’t make BAA any better, it doesn’t improve standard of service.

 

With rising oil prices already adding to costs, the airlines say they will pass higher airport charges onto passengers. The government is reviewing airport regulation to ensure travelers aren’t being overcharged. Today, BAA told Channel 4 News.

 

BAA is committed to improving services for passengers. Over the next five years BAA will be investing over 4 billion pounds to improve and transform Heathrow’s facilities. The vast majority of this will be spent on improving existing terminals and that will mean faster check-in, improved security, better baggage connections, and superior terminal facilities.

 

It may be immaterial, the Competition Commission is investigating the authority. In its interim report in April it said BAA’s airport ownership is anti-competitive and it has the power to force a sell-off.

 

Katie Razzall reported...

 

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on Johnsonchen66

Service levels at Heathrow airport are a national embarrassment according to the international aviation chief Giovanni Bisignani. He said that UK regulators should never have allowed the airport to increase charges by a massive 86 percent over the next five years, saying that only happens in monopoly land. Airport authorities insisted the money was needed for modernization, and said £4 billion would be reinvested. But this is more bad news for Heathrow bosses, so soon after the Terminal 5 fiascos, Katie Razzall now reports.

 

Heathrow debating isn’t exactly new. The airport and its owners BAA were under fire long before the fiasco that marked the opening of terminal 5 after that, opposition to a third runway and the criticism is loud and fierce.

 

The goal is to raise the bar on safety.

 

Today, the head of the International Air Transport Association added his voice. At the IATA AGM in Istanbul, Mr. Bisignani dubbed Service levels at London’s Heathrow airport a national embarrassment. The heavily indebted British Airport's Authority owns 7 UK airports including Heathrow. And that’s the issue, says the head of the parliamentary committee that has recommended BAA be broken up.

 

There is a very real problem with Heathrow, and the major problem appears to be the monopoly ownership of BAA, now controlling around 90% of flights in the Southeast. There have been many complaints from the airlines and from passengers alike.

 

So is Heathrow all that bad? A rating’s website by travelers gives it an average 2.5 out of 5 for everything from punctuality and reserve through layout all the way to the lavatory facilities. Worst scores include Miami international with 2.3 out of 5 and Paris Charles de Gaulle. But above Heathrow, Nairobi’s Kenyatta International, Athens, Bogota, New York's JFK, Rome’s Fiumicino, Berlin’s Tegel, Madrid's Barajas and even Chávez International in Lima amongst many others. Mr. Bisignani today also set his sights on Britain's Civil Aviation Authority, giving it the worst regulator award. His deed based on the CAA’s decision to increase the charges airlines pay to use Heathrow over the next five years by 86 percent when service he says is so poor, a decision that CAA today defended as necessary to pay for modernizations that will benefit passengers. He also represents almost all the world’s major airlines. British carriers have been laying into BAA and the CAA for some time. Hardly surprising then the Virgin Atlantic for one were in agreement.

 

It's probably the last nail in the coffin for the regulatory system we have in this country. It is not the right system. It doesn’t act in the consumers’ interests. It certainly doesn’t act in the airlines’ interests. And as far as Heathrow is concerned, it doesn’t make BAA any better, it doesn’t improve / standard of service.

 

With rising oil prices already adding to costs, the airlines say they will pass higher airport charges onto passengers. The government is reviewing airport regulation to ensure travelers aren’t being overcharged. Today, BAA told Channel 4 News: BAA is committed to improving services for passengers. Over the next five years BAA will be investing over 4 billion pounds to improve and transform Heathrow’s facilities. The vast majority of this will be spent on improving existing terminals and that will mean faster check-in, improved security, better baggage connections, and superior terminal facilities.

 

It may be immaterial, the Competition Commission is investigating the authority. In its interim report in April it said BAA’s airport ownership is anti-competitive and it has the power to force a sell-off. Katie Razzall reported...

 

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Homework

Service levels in Heathrow airport are a "national embarrassment" according to the international aviation Chief Giovanni Bisignani. He said that UK regulators should never allow the airport to increase charges by a massive 86% over the next 5 years, saying “that only happens in monopolist land”. Airport authorities insisted that the money was needed for modernization and said 4 billion pounds would be reinvested, but it is more bad news for Heathrow bosses, so soon after the terminal 5 fiascos, Katie Rassal now reports.

 

Heathrow debating isn’t exactly new. The airport and its owner BAA were under fire long before the fiasco that marked the opening of terminal 5 and to that opposition to a third runway, and the criticism is loud and fierce.

 

The goal is to raise the bottom safety.

Today, the head of the international air transport association added his voice. At the IATA AGM at Istanbul, Mr. Bisignani dubbed service levels at London Heathrow airport a “national embarrassment”. The heavily indebted British airport authority own 7 UK airports, including Heathrow, and that’s the issue, says the head of the parliamentary committee that has recommended BAA be broken up.

 

“That’s a very real problem with Heathrow. The major problem appears to be the monopolist ownership of BAA, now controlling around 90% of flights in the Southeast. There have been many complaints from the airlines and from passengers alike.”

 

So, is Heathrow all that bad? A rating’s website by travelers gave it an average 2.5 out of 5, for everything from punctuality and reserve, tree layout or the way to the laboratory facilities. Worse scores include Miami International with 2.3 out of 5, and Paris Charles De Gaule. But above Heathrow, Nairobi’s Kenyatta International, Athens, Bogota, New York’s JFK, Rome’s Fiumicino, Berlin’s Tegel, Madrio’s Barajas, and even Chávez International in Lima amongst many others. Mr. Bisignani today also set his sights on Britain’s civil aviation authority, giving it the worst regulator awards. His dig, based on the CAA’s decision to increase the charges airlines pay to use Heathrow over the next 5 years by 86% when services, he says, are so poor, a decision of CAA today defended as necessary to pay for modernization that will benefit passengers. He also represents almost all the world’s major airlines. British carrier has been lying into BAA and to CAA for some time, hardly surprising then that Virgin Atlantic for one were in agreement.

 

“It’s probably the last nail in the coffin for the regulatory system we have in this country. It’s not the right system. It doesn’t act in the consumers’ interests. It certainly doesn’t act in the airlines’ interests. And as far as Heathrow is concerned, it doesn’t make BAA any better. It doesn’t improve standards of service.”

 

With rising oil prices already adding to costs, the airlines say they will pass higher airport charges onto passengers. The government is reviewing airport regulation to insure travelers aren’t being overcharged. Today BAA told Channel Four News: “BAA is committed to improving services for passengers over the next 5 years. BAA will be investing over 4 billion pounds to improve and transform Heathrow’s facilities. The vast majority of this will be spent in improving in existing terminals, and that will mean faster check-in, improved security, better baggage connections, and superior terminal facilities.”

 

It may be a material. The competition commission is investigating new authority. In its interim report in April, it said: “BAA’s airport ownership is anti-competitive, and it has the power to force a sell-off.”

 

Katie Rassal reported.

 

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